Group 65Go to Affmy
All Collections
General questions

General questions

You can find answers for the most frequently asked questions here

Alina avatar
14 articles in this collection
Written by Alina

How to contact my Account Manager?

contact manager, ask a question, contact info, support
Alina avatar
Written by Alina
Updated over a week ago

How to find a particular offer?

find offers, offers location, search
Alina avatar
Written by Alina
Updated over a week ago

How to apply for an offer?

applying for an offer, get an offer, get approved
Alina avatar
Written by Alina
Updated over a week ago

Where can I find all creatives for an offer?

find creatives, download creatives
Alina avatar
Written by Alina
Updated over a week ago

Why are some offers unavailable to me?

offer unavailable, running traffic, offer availability
Alina avatar
Written by Alina
Updated over a week ago

When I was trying to make a test conversion, I clicked on the tracking link and was redirected to another site. What’s wrong?

tracking link, site redirection, non-targeted geo, opening an offer
Alina avatar
Written by Alina
Updated over a week ago

What is a daily cap on an offer?

daily cap, limit, leads per day
Alina avatar
Written by Alina
Updated over a week ago

Why are my leads ‘on hold’?

on hold, leads, leads status
Alina avatar
Written by Alina
Updated over a week ago

How will you check my traffic?

checking traffic, methods
Alina avatar
Written by Alina
Updated over a week ago

Why are my leads declined?

leads decline, fraud, non-targeted leads
Alina avatar
Written by Alina
Updated over a week ago

Can my account be banned?

ban, fraud, multiple accounts
Alina avatar
Written by Alina
Updated over a week ago

My account was banned but only a portion of my leads was a fraud. Will I get paid?

payment, fraud, leads, partial payment
Alina avatar
Written by Alina
Updated over a week ago

Your network doesn’t have the offers I want. Can I request a specific offer to be added to your network?

ordering an offer, request, add an offer to network
Alina avatar
Written by Alina
Updated over a week ago

What is your hold period?

hold period, hold time, hold
Alina avatar
Written by Alina
Updated over a week ago