General questions
You can find answers for the most frequently asked questions here
14 articles in this collection
Written by Olga
Written by Olga
How to contact my Account Manager?
contact manager, ask a question, contact info, support
Written by Olga
Updated over a week ago
Updated over a week ago
How to find a particular offer?
find offers, offers location, search
Written by Olga
Updated over a week ago
Updated over a week ago
How to apply for an offer?
applying for an offer, get an offer, get approved
Written by Olga
Updated over a week ago
Updated over a week ago
Where can I find all creatives for an offer?
find creatives, download creatives
Written by Olga
Updated over a week ago
Updated over a week ago
Why are some offers unavailable to me?
offer unavailable, running traffic, offer availability
Written by Olga
Updated over a week ago
Updated over a week ago
When I was trying to make a test conversion, I clicked on the tracking link and was redirected to another site. What’s wrong?
tracking link, site redirection, non-targeted geo, opening an offer
Written by Olga
Updated over a week ago
Updated over a week ago
What is a daily cap on an offer?
daily cap, limit, leads per day
Written by Olga
Updated over a week ago
Updated over a week ago
Why are my leads ‘on hold’?
on hold, leads, leads status
Written by Olga
Updated over a week ago
Updated over a week ago
How will you check my traffic?
checking traffic, methods
Written by Olga
Updated over a week ago
Updated over a week ago
Why are my leads declined?
leads decline, fraud, non-targeted leads
Written by Olga
Updated over a week ago
Updated over a week ago
Can my account be banned?
ban, fraud, multiple accounts
Written by Olga
Updated over a week ago
Updated over a week ago
My account was banned but only a portion of my leads was a fraud. Will I get paid?
payment, fraud, leads, partial payment
Written by Olga
Updated over a week ago
Updated over a week ago
Your network doesn’t have the offers I want. Can I request a specific offer to be added to your network?
ordering an offer, request, add an offer to network
Written by Olga
Updated over a week ago
Updated over a week ago
What is your hold period?
hold period, hold time, hold
Written by Olga
Updated over a week ago
Updated over a week ago